Dallas, TX, USA

Requirements


Experience level: Associate
Experience required: 4 Years
Education level: Bachelor’s degree
Job function: Information Technology
Industry: Financial Services

Total position: 1
Relocation assistance: No
Visa : Only US citizens and Green card holders


JOB DESCRIPTION:
  • The Systems Engineer role is responsible for providing technical support for various applications and systems within client's production, QA, PSE, DEV, and test environments.
  • The role will implement all aspects of the operating procedures within a predefined shift pattern. This role works closely with our Infrastructure teams and our internal and external business clients to resolve and raise technical support incidents where vital.
RESPONSIBILITIES:
  • Support  applications by providing monitoring, application, and system support for client's production, QA, PSE, DEV and test environments
  • Provide 24x7 support for event monitoring, incident triage and critical issue; Perform level 1 and 2 support for Mainview MQ & CICS products
  • Provide support to all environments on a shift basis, handling any activity for any environment as required; anticipate in disaster recovery tests (on weekends); Coordinate weekend activities for testing and installation of all system and application hardware and software changes.
  • Provide access administration for application access to client's various production, QA, PSE, DEV and test environments and applications
  • Provide lead management support in maintaining the host operating system on Mainframe, UNIX, and Windows environments
  • Provide oversight on IPLs, console activity and HMC activity
  • Provide support and assistance with autosys jobs/boxes, mainframe scheduling activities and auto operator commands on UNIX/LINUX servers
  • Identify and implement efficiencies and improvements to standard processes and procedures
  • Contribute to projects by performing task work you're doing and ensuring permit-to-operate (PTO) guidelines are met.
  • Provide support for organizational change approval, execution for client's data center services
  • Support automation by making recommendations for optimizing and streamlining daily functions and daily batch cycles.
QUALIFICATIONS:
  • Minimum of 4 years of related experience
  • Bachelor's degree preferred or equivalent experience
  • Experience with some or all of the below:
  • IBM z/OS, JES2, MVS
  • IPLs using HMC
  • CA1/7/11/CA Scheduler and JCL
  • Distributed Autosys VTAM, NETVIEW, TSO/ISPF and Service now
  • Alert management using Service Now and Splunk dashboards
  • Windows, UNIX & LINUX OS, a plus
  • Solid background in large-scale, multi-sysplex environments
  • Proficient with Microsoft Software Product suites (Project, PowerPoint, Excel, Word etc.)

Job Description

Responsibities

Qualifications

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